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Hayah.pk (“we,” “our,” or “us”) values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices outlined in this policy.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
Account Information: Login credentials, preferences, and purchase history.
Technical Information: IP address, browser type, device information, and cookies to improve website performance.
Communication Data: Information you share when contacting us via email, WhatsApp, or customer support forms.
How We Use Your Information
Your information is collected to:
Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send promotional updates, offers, and newsletters (only if you consent).
Comply with legal obligations and fraud prevention.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, remember preferences, and track website performance.
You can disable cookies in your browser settings, but certain features may not function properly without them.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with:
Service Providers: For payment processing, delivery, and hosting.
Legal Authorities: When required by law or to protect against fraudulent activities.
Data Security
We implement industry-standard measures to secure your personal data, including SSL encryption and secure servers. While we strive to protect your information, no method of transmission is 100% secure, and we cannot guarantee absolute protection.
Your Rights
As a valued customer, you have the right to:
Access, update, or delete your personal information.
Opt out of promotional communications at any time.
Request information on how your data is being used.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Effective Date.”
Contact Us
📧 Email: info@hayah.pk
📞 Phone/WhatsApp: +92326 7159721
🌐 Website: https://hayah.pk