Welcome to Hayah.pk. These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this site and placing an order, you agree to the following terms. Please read them carefully.

General

This website is owned and operated by Hayah.pk.
Throughout the site, the terms “we,” “us,” and “our” refer to Hayah.pk.
By using our website, you represent that you are at least the age of majority in your country or have parental/guardian consent.

Products & Descriptions

We strive to display our products as accurately as possible, including colors, sizes, and descriptions.
However, actual product colors may vary slightly due to screen settings, photography, or fabric dye variations.
Sizes are approximate and may vary slightly depending on fabric type.

Pricing & Payments

All prices displayed are in PKR unless stated otherwise.
Prices are subject to change without notice.
Payment must be made in full at the time of order using the available payment methods.
We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

Shipping & Delivery

- Delivery times are estimates and may vary due to logistics, holidays, or unforeseen delays.
- Hayah.pk is not responsible for delays caused by courier services or external factors beyond our control.
- Risk of loss or damage passes to the customer once the package has been handed over to the courier.

Returns, Refunds & Exchanges

Our Refund & Returns Policy applies to all orders. Please read it carefully before making a purchase.
Certain items (e.g., hijab caps, under-scarves, sale items, and customized products) are non-returnable.

User Responsibilities

You agree not to misuse our website for unlawful purposes, including hacking, spreading viruses, or engaging in fraudulent activity.
You must provide accurate and complete information when placing an order.
You agree not to resell, duplicate, or misuse any content, images, or materials from our website without written permission.

Intellectual Property

All content on Hayah.pk (including logos, text, images, graphics, and designs) is the property of Hayah.pk and protected under copyright laws.
Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

Limitation of Liability

Hayah.pk is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
While we ensure quality, we do not guarantee that products will meet every individual’s expectations due to personal preferences.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes implies your acceptance of the updated terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.
Any disputes arising will be subject to the exclusive jurisdiction of the courts in Pakistan.

Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

📧 Email: sales@hayah.pk
📞 Phone/WhatsApp: +92 3267159721
🌐 Website: https://hayah.pk